Patients are recruited based on Rx information and on-boarded using an internal enrollment microsite.
2-way communication is sent to complete the enrollment and confirms window for sending content.
HOW DOES IT WORK
Welcome to the Program!
Education & Support
Q&A Message Triggers
Medication and Refill Reminders
Welcome to the Program!
Education & Support
General Educational Messages, Importance of Daily Use, Tips for Parents.
Responsive questions gauge, over time, changes in knowledge.
Segmented Trigger Content:
Personalized Support addressing key barriers related to ADHD treatment management.
Questions are 2-way communications that include trigger responses and follow up content. Weighting adjusts over time based on responses.
Segments include:
- Getting Ready for School
- Issues with Unrestricted Time
- Parent Relationships
- Peer Relationships
- Self-Esteem
- Homework
- Stress
- Sleep
Medication and Refill Reminders:
Messages to renew prescriptions are sent out at a predetermined time based on where the user is in their medication cycle.
A series of responsive communications identify if and when the prescription has been filled and adjust refill date if needed based on remaining meds.
